ELECTRO-MATIC PRODUCTS CO.
has long been recognized as a manufacturer
of high-quality, cost effective, state-of-the-art products. To maintain
this standard, we continually strive to improve our current product
lines, manufacturing, and control processes.
to maintain the high quality and safe operation of our units, repairs to
products must be made ONLY at our facility in Chicago, Illinois, or in
the field by one of our qualified service technicians.
Our highly skilled
technicians are experienced with our products and have the engineering
resources to ensure a safe and dependable product that meets factory
specifications. A complete history is kept by serial number of all
units manufactured, and/or repaired by
and is available to our technicians.
Customer safety is
our greatest concern. Because of the highly technical nature of our
products, repairs made by unauthorized parties may not only result in a
product that may not perform to its utmost capabilities, but may also
expose the user to safety risks.
PLEASE BEWARE OF ANY OTHER COMPANY OR PERSON THAT OFFERS
REPAIR OR MODIFICATION OF
performed or incomplete repair, incorrect components, or unauthorized
modification can result in damage to unit, damage to property, or
injury. Only an ELECTRO-MATIC
service professional has the expertise and resources to repair your
product according to its original design specifications.
All of our products
carry a written warranty.
WILL NOT HONOR ANY WARRANTIES UNLESS ALL REPAIRS ARE MADE BY
WE CANNOT ACCEPT ANY LIABILITY
ARISING FROM REPAIRS MADE BY AN UNAUTHORIZED SERVICE PROVIDER.
We will continue to
provide high quality repairs, with a quick turnaround to minimize
downtime, should you require service on our products. A complete
inspection and evaluation is performed on all products. A quote is
prepared, and work proceeds only upon your authorization.
sales and service department for further information.
We appreciate your
understanding and support of our repair policy.